The privacy, confidence and trust of individuals who visit 2-1-1 services, whether by phone, website, or app (collectively “the Services”) are important to us. No personal information is collected unless provided voluntarily by an individual while participating in an activity that asks for the information. The Services are provided by organizations in the Iowa/Nebraska 2-1-1 Network (specifically the following organizations: United Way of Central Iowa; United Way of East Central Iowa; ISU Extension and Outreach; Gunderson Health La Crosse, Wisconsin, Great Rivers 2-1-1; and United Way of the Midlands; collectively, “the Parties.”) This policy outlines the Parties’ commitment to privacy and is designed to assist you in understanding how information is collected and used if you access the Services. The Parties may amend this policy from time to time. Any change to the policy will be reflected on this page so you remain informed about the information we collect and how we use it. By accessing the Services or by submitting information, you agree to the use of such information as described herein. Please read this policy carefully.
The Parties only collect the personal information voluntarily provided that is necessary to deliver the information or services requested by an individual. “Personal information” refers to any information relating to an identified or identifiable individual who is the subject of the information. This includes but may not be limited to such items as an individual’s name, address or phone number. Statistical information that helps us understand use of the Services may be monitored for continuous improvement. Information that is not associated with any specific individual, but that can identify use of the Services, may be collected. Individuals may be asked to participate in surveys. Participation in surveys is optional and will have no effect on an individual’s access to the Services.